Payment and shipping

The following conditions apply:

Goods are delivered worldwide.



Shipping costs* (including VAT)

*FOR DOWNLOADS AND DIGITAL SERVICES

THE CLASSIC SHIPPING AND THUS THE SHIPPING COSTS ARE OF COURSE NOT APPLICABLE.

Domestic deliveries (Germany):

Domestic: FREE*

Domestic: EXPRESS from 6.90 EUR

*Bulky goodsfrom 120 cm length 25-35 EUR

Deliveries abroad:

Europe(EU): Up to 19,90€
Worldwide (except EU): Up to 59,90€

Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered domestically (Germany) within 1-2 days, for deliveries abroad within 5 - 7 days after conclusion of the contract (in case of agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a joint shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Prepayment by bank transfer
-Payment by cash on delivery (plus cash on delivery fee € 7.95)
- Payment by credit card
- Payment by invoice
- Payment by PayPal

Further details on payment

The invoice amount must be settled within 14 days in the case of payment on account and an invoice order can only be placed if any "old" invoice orders have already been settled!

If you pay by credit card , your credit card account will be debited when the contract is concluded.


Our bank details:

G-TELWARE GmbH
IBAN: DE57 3705 0198 1936 9905 46
BIC: COLSDE33XXX

Bank branch: Sparkasse KölnBonn, Anstalt des öffentlichen Rechts, Hahnenstraße57, D-50667Köln